Samsung will now let Galaxy users repair their own devices

Samsung will now let Galaxy users repair their own devices

Invalid Date by CNN

Key Facts

  • Samsung is the latest tech company giving customers the ability to repair their own mobile devices amid pressure from consumers, regulators and even US President Joe Biden to ease restrictions on fixing products.
  • The company announced on Thursday a new program that will allow users of some of its flagship Galaxy devices to repair their own products, giving them and third-party fixit companies access to genuine parts, repair tools and visual step-by-step repair guides for the first time.
  • The new program will first be available starting this summer to users of the Galaxy S20 and S21 family of products, and the Galaxy Tab S7+, but not to owners of its S22 lineup.
  • Because giving customers more control over how their devices get fixed could likely prolong the lifespan of products, companies will need to “entice consumers to switch or upgrade smartphones with better specs and other approaches,” Pacheco added.

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