Comcast Xfinity internet outage hits customers across the US

Comcast Xfinity internet outage hits customers across the US

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Key Facts

  • "Some customers are experiencing intermittent service interruptions as a result of a network issue," a tweet from the Xfinity account sent around 11 a.m. ET read.
  • Around noon, the company confirmed in a statement to CNN Business that an earlier network issue had caused "intermittent service disruptions" for some customers.
  • "We have addressed the issue and service is now restoring for impacted customers, as we continue to investigate the root cause," a Comcast spokesperson said.
  • By around 9:30 a.m. ET, the number of reports on Downdetector had fallen to just over 20,000 and some users on Twitter were reporting that their internet had been restored, or that they'd at least been able to access Xfinity's support page to see when their service was expected to resume.

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