Avaya Experience Builders™ Aligns Avaya Services, Partners and Developers to Help Customers Build Better AI-Powered Experiences

Key Facts

The needs of customers have changed dramatically, and this ecosystem is uniquely positioned to deliver next-generation customer and employee experiences through the Avaya OneCloud™ AI-powered experience platform.
Experience Builders can deliver the tailored, engaging and effortless communications and collaboration that enable businesses to create deeper relationships with customers and drive new sources of revenue.”
Avaya Experience Builders makes it easier for businesses to build and deliver these experiences across their limited or siloed development functions by providing the right amount of co-development support each company needs, whether that’s simply subscribing to tailored existing experiences, developing completely new experiences, or leveraging AI technology to enable end users to self-compose their experiences.
“With the introduction of Avaya Experience Builders, Avaya is recognizing the need for businesses to expand their capabilities beyond their corporate walls to include partners, developers and even customers in an ecosystem creating AI-powered experiences,” said Zeus Kerravala, ZK Research.