Twitter is less safe due to Elon Musk's management style, says former top official

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The social media company’s botched rollout of a paid verification feature “is an example of a disaster that slipped through” amid the chaos Musk brought to Twitter, and the prospect of further disasters made it impossible to stay, said Yoel Roth, the company’s former head of site integrity, during an onstage interview with the journalist Kara Swisher Tuesday in his first public appearance since quitting Twitter on Nov. 10.
In the hour-long interview, Roth warned Musk’s laissez-faire approach to content moderation, and his lack of a transparent process for making and enforcing platform policies, has made Twitter less safe, in part because there aren’t enough staff remaining who understand that malicious actors are constantly trying to game the system in ways that automated algorithms don’t know how to catch.
Even as he spent his initial days in the new regime battling a “surge in hateful conduct on Twitter” apparently meant to test Musk’s tolerance for racism and antisemitism on the platform, Roth sought to reassure the public that Twitter’s trust and safety work continued unhindered.
Roth also became the personal face of Twitter, and a target of harassment, after the company decided to suppress a 2020 New York Post story about Hunter Biden, a decision then-CEO Jack Dorsey has since said was a mistake.